MCQ
What is envisioning?
81. ___ are organization-wide norms that are
difficult to change.
a.
|
power
|
b.
|
habit
|
c.
|
vested interests
|
d.
|
all of these
|
ANS: D
82. In
organizations undergoing organization-wide changes, senior leaders need to play
three roles. The role in which top management must articulate a clear and
credible vision for the change is called ____.
a.
|
envisioning
|
b.
|
energizing
|
c.
|
enabling
|
d.
|
empowerment
|
ANS: A
83. In
organizations undergoing organization-wide changes, senior leaders need to play
three roles. The role in which top management must provide the resources
necessary for undertaking significant change and use rewards to reinforce new
behaviors is called ____.
a.
|
envisioning
|
b.
|
energizing
|
c.
|
enabling
|
d.
|
empowerment
|
ANS: C
84. According
to the Communication Competency: United Technologies’ Diversity Programs, the
goal(s) for its diversity program is/are to ____.
a.
|
make all associates feel valued
|
b.
|
provide an inclusive environment
|
c.
|
build community
|
d.
|
all of these
|
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