MCQ
What is Incivility Organizational Management
39. ____
is likely to reduce a manager’s stress caused by boredom, but it likely to
raise a subordinate’s stress.
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a.
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Micromanaging
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b.
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Role conflict and ambiguity
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c.
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Job sharing
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d.
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Interpersonal relations
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ANS: A
40. ____
is rudeness and employees’ lack of regard for one another.
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a.
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Insubordination
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b.
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Incivility
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c.
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Agression
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d.
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Interpersonal relations
|
ANS: B
41. According
to the Communication Competency Workplace Incivility: How Not to Communicate,
why did Lucy quit her job:
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a.
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she was overpaid
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b.
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she was underpaid
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c.
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she was asked to work on weekends while
her boss was on leave
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d.
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she found herself routinely ignored and
undermined by a manager
|
ANS: D
42. According
to the Communication Competency Workplace Incivility: How Not to Communicate,
which of the following was not sited as a gesture of incivility:
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a.
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bosses that are rude to their employees
|
|
b.
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co-workers calling other employees
insulting names
|
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c.
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paycuts
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d.
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bosses only inviting some employees to
holiday parties and ignoring the others
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