Swift

Managing and guiding change are unfreezing, moving, and refreezing.

49. A letter of understanding between a manufacturer and a supplier is an example of an interorganizational agreement

ANS: T
AACSB Analytic | Operations Management


50. Force field analysis suggests that any stable situation can be considered to be in a state of equilibrium resulting from a balance of driving and following forces that are constantly supporting each other.

ANS: F

Force field analysis suggests that any stable situation can be considered to be in a state of equilibrium resulting from a balance of driving and resisting forces that are constantly opposing each other.


Analytic | Operations Management
51. According to force field analysis, any situation can be considered to be in a state of change resulting from an imbalance of forces constantly pushing against each other.

ANS: F

According to force field analysis, any situation can be considered to be in a state of equilibrium resulting from a balance of forces constantly pushing against each other.

Analytic | Operations Management


52. The three steps in Lewin's approach to managing and guiding change are diagnosing, developing, and deploying.

ANS: F

Lewin's approach to managing and guiding change actually consists of these three steps: unfreezing, moving, and refreezing.

Analytic | Operations Management


53. The three steps in Lewin's approach to managing and guiding change are unfreezing, moving, and refreezing.

ANS: T
Analytic | Operations Management

54. Lewin's approach to changing behaviors consists of guiding change through a two-step process that includes thawing and refreezing.

ANS: F

An important part of Lewin's approach to changing behaviors consists of carefully managing and guiding change through a three-step process that includes unfreezing, moving, and refreezing.
Analytic | Operations Management

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