MCQ
Common characteristics of effective planned change programs
27. Which initiative contributing to effective
change management involves developing new competencies and skills and
reinforcing new behaviors?
a.
|
motivating change
|
b.
|
developing political support
|
c.
|
sustaining momentum
|
d.
|
managing the transition
|
ANS: C
28. All
of the following are common characteristics of effective planned change
programs except:
a.
|
the organization’s members must be the
key source of energy for change
|
b.
|
an external party must provide guidance
and support for the change
|
c.
|
organization members must be willing to
change their behaviors
|
d.
|
organization members must believe in the
potential value of the changes proposed
|
ANS: B
29. Successful
planned change efforts will typically include all of the following except:
a.
|
The organization’s members must be the
key source of energy for change
|
b.
|
Key members of the organization must
recognize the need for change
|
c.
|
A willingness to change norms and
procedures must exist
|
d.
|
External party to the teams or
organization must help develop an unbiased plan
|
ANS: D
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