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An example of organizational citizenship behavior

101.   According to the Ethics Competency: How Tempted Are You?: What did most people admit they would do after reading the hypothetical situations?
a.
Most people didn’t think the situations were actually ethical in nature.
b.
Most people said that they would not cheat.
c.
Most people admitted that they would be tempted to cheat in some of these situations.
d.
Most people admitted that they would be tempted to cheat in all of these situations.


ANS:  C                   

102.   ____ is behavior that exceeds formal job duties but is necessary for the organization's survival or important to its image and acceptance.
a.
Team worth
b.
Organizational citizenship
c.
Team player activities
d.
Impression management


ANS:  B                   

103.   Which of the following is an example of organizational citizenship behavior?
a.
helping someone with a computer problem, even though that isn’t your department
b.
resigning when the organization gets into financial difficulty
c.
working overtime when required to by the union contract
d.
performing your normal duties


ANS:    A

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