MCQ
Which of the following is an example of individual resistance to change?
37. Liberty
Mutual Insurance Company has recently decided to reorganize their service
department in a move away from what has been a rather rigid hierarchical
structure. The company plans to institute self-managing teams in an attempt to
serve customers more quickly and more effectively. Departmental supervisors
have not been enthusiastic about the idea, which they say is unnecessary. The
opposition of the departmental supervisors is most likely an example of ____ as
a source of resistance to change.
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a.
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habit
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b.
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fear of the unknown
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c.
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threats to power and influence
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d.
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perceptions
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ANS: C
38. Which
of the following is an example of individual resistance to change?
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a.
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fixed investments
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b.
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threats to power and influence
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c.
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resource limitations
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d.
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interorganizational agreements
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ANS: B
39. When
employees may fear that, after changes are made, they won’t be able to perform
as well and thus may not be as valuable to the organization, their supervisors,
or their coworkers, they are experiencing which of the following reasons for
individual resistance to change?
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a.
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economic reasons
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b.
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threats to power and influence
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c.
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resource limitations
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d.
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interorganizational agreements
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ANS: A
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