MCQ
The levels of conflict in organizations from lowest to highest
3. The term ____ consists of diagnostic processes,
interpersonal styles and negotiation strategies that are designed to avoid
unnecessary conflict and reduce or resolve excessive conflict.
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a.
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goal incompatibility
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b.
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conflict resolution
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c.
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conflict management
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d.
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conflict structuring
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ANS: C
4. ____
is a process in which one party (person or group) perceives that its interests
are being opposed or negatively affected by another party.
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a.
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conflict
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b.
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conflict management
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c.
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goal incompatibility
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d.
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attitudinal structuring
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ANS: A
5. The
levels of conflict in organizations are, from lowest to highest:
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a.
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intergroup, intragroup, intrapersonal,
interpersonal
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b.
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intrapersonal, interpersonal,
intragroup, intergroup
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c.
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interpersonal, intrapersonal, intergroup,
intragroup
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d.
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intragroup, intrapersonal,
interpersonal, intergroup
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ANS: B
6. Conflict
that occurs within an individual and usually involves some form of goal,
cognitive, or affective conflict is known as:
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a.
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conflict ambiguity
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b.
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interpersonal conflict
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c.
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intrapersonal conflict
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d.
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role conflict
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